CORONAVIRUS UPDATE: Due to the current worldwide pandemic, the delivery time of your order may take slightly longer than usual. Our team is working closely with our delivery partners to ensure a safe delivery as best we can. We advise our customers to check their tracking information or contact our Customer Care Team if you need further help regarding your order.
Untamed Vanity offers free standard ground shipping on all U.S. orders over $100 before taxes, shipping and handling. Orders are packaged and shipped Monday-Friday only. Most orders are shipped within 24 hours from the order date, however, please allow 3-5 working business days for order processing. Any orders placed on the weekend and select holidays are processed on the next working business day.
If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional two business days. Orders with out of stock item(s) may take an additional five business days to process and ship.
WHAT HAPPENS IF I MISS MY ORDER?
In the event that you miss your delivery or are unable to sign for it. You will be left a notification an attempt was made to deliver your item(s) but was unsuccessful, followed by instructions on what to do next.
A failed delivery attempt means your package will be sent back to the courier for a period of time. The holding time may vary depending on your shipping location. If during this time the item is unclaimed from your local post office, the package will be returned to our store.
WHAT HAPPENS NEXT?
Once we have received your returned item we will notify you by email that we have your item along with the reason for no delivery as stated by the courier.
If you wish to still receive your item you will be required to repay the delivery cost.
Please note: Untamed Vanity is not responsible for item(s) not being delivered as all packages require a signature before it can be successfully delivered.
For further inquiries please contact us on: firstname.lastname@example.org